Terms and Conditions
VorteX Global Solutions Terms and Conditions
Effective Date: May 21, 2026
Welcome to VorteX Global Solutions (“VorteX,” “Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, mobile applications, communication systems, transportation coordination platform, and related services.
By accessing or using VorteX Global Solutions services, you agree to comply with and be bound by these Terms and Conditions.
Services Provided
VorteX Global Solutions provides transportation coordination, executive transportation support, security-related services, travel support, and related platform-based operational services through its website and mobile applications.
Services may be facilitated directly or through independent third-party service providers, contractors, drivers, affiliates, or partners.
User Eligibility
You must be at least 18 years old to use VorteX services. By using our services, you confirm that you have the legal authority and capacity to enter into this agreement.
User Responsibilities
Users agree to:
- Provide accurate and truthful information
- Maintain confidentiality of account credentials
- Use the platform lawfully and responsibly
- Refrain from misuse, fraud, harassment, or unlawful conduct
- Comply with all applicable local, state, federal, and international laws
Account Registration and Verification
Users may be required to create an account and verify their identity through email, SMS verification, or other authentication methods.
You are responsible for all activity associated with your account.
SMS Communications and Consent
By voluntarily providing your mobile telephone number and opting into SMS communications, you consent to receive text messages from VorteX Global Solutions regarding:
- One-time passcodes (OTP)
- Login verification
- Account authentication
- Ride confirmations
- Service notifications
- Security alerts
- Customer support communications
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact VorteX Global Solutions directly.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Payments and Fees
Users agree to pay all applicable fees, charges, tolls, surcharges, cancellation fees, waiting fees, or additional service costs associated with requested services.
Pricing may vary based on service type, availability, market conditions, location, timing, and operational requirements.
Cancellations and Refunds
Cancellation policies may vary depending on the type of service requested. Certain services may be non-refundable once confirmed or dispatched.
Additional cancellation terms may be outlined separately on the VorteX website or booking platform.
Independent Service Providers
Certain transportation or related services may be performed by independent contractors, third-party providers, affiliates, or partner operators.
VorteX Global Solutions functions as a coordination and technology platform and does not guarantee uninterrupted service availability or the actions of independent third-party providers.
Limitation of Liability
To the maximum extent permitted by law, VorteX Global Solutions shall not be liable for:
- Indirect or consequential damages
- Service interruptions
- Delays
- Traffic conditions
- Third-party actions
- Missed flights or appointments
- Carrier network failures
- Unauthorized access to accounts
- Force majeure events beyond reasonable control
Services are provided on an “as available” basis without warranties of any kind, express or implied.
Intellectual Property
All logos, trademarks, branding, graphics, content, software, and materials associated with VorteX Global Solutions remain the exclusive property of VorteX Global Solutions and may not be copied, reproduced, or distributed without written permission.
Privacy
Your use of VorteX services is also governed by our Privacy Policy.
Suspension or Termination
We reserve the right to suspend, restrict, or terminate access to services or accounts at our sole discretion for violations of these Terms or suspected unlawful activity.
Modifications to Terms
VorteX Global Solutions reserves the right to update or modify these Terms and Conditions at any time. Continued use of services after modifications constitutes acceptance of the updated Terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
Contact Information
VorteX Global Solutions
4380 S Wayside Dr
Houston, TX 77087
United States
Email: Ops@VorteXGlobalSolutions.com
Phone: 1-800-299-4564
By using Vortex Global Solutions services, users agree to receive SMS notifications regarding ride bookings, trip updates, driver arrivals, and support communications.
Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and HELP for assistance.
